Staff Training

New staff Training period is 30 days after their induction. They are trained in route map analysis, vehicle tracking, pick-up/drop co-ordination, safety measures, vehicle/driver co-ordination, vehicle paper updation, vehicle inspection for road worthiness, Data entry, Rostering, preparing MIS reports.

Driver Recruitment & Training

Drivers with minimum 3 years experience and a Transport Licence only is recruited after conducting proper driving Test. Driver Induction period is 5 working days. He is tested whether he is fit physically and mentally for driving. Periodical Trainings (every 6 months): Familiarization with the routes, Safety while driving, road signs, measures to be taken to avoid accidents, Action to be taken in case of accident/break-downs, cleanliness, behavior towards the superiors and employees. Driver’s verifications and records maintained with photos and fingerprints.

Service desk backup and contingency capabilities.

• For every 100 vehicles another 5 vehicles are kept as standby round the clock
• Back up vehicles are called in from the nearest node to minimize the loss in man-hour.
• 10 to 15 spare drivers for every 100 vehicles.
• Tailor made with help of the clients to match their requirements.

MAINTENANCE MANAGEMENT SYSTEM

Our MMS capability for tracking all vehicle movement and break down response time

As mentioned we have standby vehicles for every 100 vehicles. At any event of breakdown or cab to be deputed for servicing our backup cabs takes over the cabs which is absent or gone for servicing.All our drivers are rotated on all the routes to ensure common running of all the cabs and the drivers to familiar with all the routes.This also ensures that the drivers do not get to familiar with the staff and give in to their demands.

How the MMS would be used to manage sub-contracted services.

The sub-contracted cabs, has to intimate well in advance about the servicing appointment with the Garage. Also the fuel top up of the cabs is undertaken by us. Hence there is never any problem about the vehicles standing due to fuel problem.Our networking is deep with the fuel suppliers where we get tips and intimations regarding short supply and closures so that we do have stock in hand.We have our own in House mechanic which caters to small and urgent problems with the cabs.

BUSINESS CAPABILITIES

Financial Strength and Stability

Our experience in providing transport services in call centres or BPO facilities or corporates for the last more then three years. We are in market since last Three years and we understand the corporate requirement.We are pioneers in providing transport service to call centre industry. We started our call centre experience with WNS (World Networking System Global Service) in Vikhroli West with a fleet size of more than 140 cabs.

Our current turnover is 12 crores +.

Stability: in market for the last more then three years. Our total number of employees and the number of employees dedicated to the delivery of transport services with their experience in this field. Our staff strength is 50 employees.Our key personnel are well trained in transport and HR facilities.